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About LSAC

Take Your Career to the Next Level

Welcome to LSAC’s Employment Opportunities page. We proudly offer a supportive, team-oriented environment, competitive salaries, and a flexible, cafeteria-style benefits package.

Headquartered in the Newtown section of Bucks County, Pennsylvania, we are approximately 30 miles north of Philadelphia and 20 miles south of Princeton, New Jersey. LSAC is best known for administering the Law School Admission Test (LSAT). However, we do much more. With the commitment and support of our staff members, we will continue to fulfill our mission—to provide quality services to law schools, law school applicants and potential applicants, and the educational community. We invite you to join us in achieving our goals.

LSAC actively seeks to foster greater levels of diversity in our workforce and in our pipeline of future leaders. We are committed to attracting and retaining candidates who have a passion for their work, and we encourage all qualified individuals, including minorities, women, LGBTQ, and differently abled to apply. LSAC is an Equal Opportunity Employer.

Survey Research Analyst

Position Code: SRA
Group: Social Science Research 
Application Deadline: Applications will be accepted until the position is filled.

Primary Responsibilities

Collaborate on designing and producing reports and summaries for internal LSAC staff and external law school members, as well as other stakeholders. Must perform tasks with minimal supervision. Act as primary analyst for survey research projects. Oversee data cleaning and quality control for analytical purposes. Design and prepare ongoing and ad hoc survey reports by completing analyses, presenting data, and drafting text of the report in collaboration with senior Social Science Research staff.

Qualifications

A master’s degree and a minimum of three years’ experience in data analysis and applied statistics or a bachelor’s degree with 5 to 8 years’ experience in data analysis and applied statistics. Strong knowledge of survey research, analytical planning, and execution. Experience in the planning, design, and execution of data analyses for survey research projects. Must be able to work independently with minimal supervision. Effective time-management and communication skills. Must function as a highly effective and collaborative member of a fast-paced analytical research team. Knowledge of Microsoft Office 365 or 2016. Experience with statistical software packages such as SAS or R. Must be willing to learn additional analytical programming languages or systems as required. Experience with data visualization software such as Power BI or SAS Visual Analytics is a plus. Must maintain a detail orientation and quality assurance mindset with high standards of accuracy in preparing and verifying data analysis programs, ad hoc analyses, and statistical and research documents. Effective interpersonal skills to collaborate effectively with LSAC members, volunteers, and staff at all levels. Ability to effectively follow procedures and exercise discretion in handling sensitive and confidential material.


Director of Customer Delight

Position Code: DCD
Group: Candidate Services 
Application Deadline: Application review will begin on April 30, 2018, and continue until the position is filled.

Primary Responsibilities

The Director of Customer Delight will be responsible for owning, maintaining, and improving the entire end-to-end process of test taker and law school candidate contact with LSAC, with a focus on easing the navigation of all stages of the application process. Should problems occur, he or she must be able to plan for clear risk mitigation to move customers from unhappy complainants to delighted customers. Areas directly included in this process include LSAT/Credential Assembly Service (CAS) registration and support, via both web and phone, as well as all aspects of LSAT administration, fee waivers, accommodations, and application to law school.

The candidate should have intimate knowledge of the processes customers considering law school go through, from initial thinking through matriculation.

The candidate must have an understanding of test taker differences, including disabilities, with a passion to provide support for all test takers, guaranteeing fairness and equity, and he or she must share the organization’s firm belief in providing accommodations and a testing environment that ensures that test takers can be tested on their abilities and not their disabilities.

The candidate will be expected to work with vendors, and design and implement logistical processes for outsourcing customer-related processes (such as test administration and on-time delivery and return of test materials, potentially including electronic hardware).

The candidate should be capable of creating and managing a targeted training program for staff, contractors, and vendors to promote a culture of “customer delight,” and to establish metrics to measure the effectiveness of those programs and report regularly to senior business leaders at LSAC.

The candidate will be expected to nurture external networks to address common trends, findings, and methods to promote customer delight. He or she will need to build organizational alignment along these same values; work with LSAC legal staff to ascertain that all actions comply with applicable laws and global regulatory requirements (such as data privacy); and oversee the monitoring of emerging technologies that might enhance or threaten LSAC’s ability to delight customers and advise relevant stakeholders on appropriate courses of action.

Qualifications

The candidate should have the following knowledge and skills: A bachelor’s degree and record of experience in business, management, or equivalent; a “can-do” attitude; five or more years of management experience, including direct supervision of managers in a service or educational organization; a demonstrated ability to lead an organization in delighting customers; ability to plan and implement complex logistical processes; excellent communication skills; and strategic leadership ability. The successful candidate needs to be a critical thinker, a builder of bridges, a problem solver, and a multitasker. The successful candidate must also work well under pressure and with competing deadlines and have a high level of personal integrity. A good sense of humor and a healthy dose of humility are desirable.


Digital Training Coordinator

Position Code: DTC
Group: Candidate Services 
Application Deadline: April 30, 2018

Primary Responsibilities

Coordinate and assist in delivering supervisor training initiatives for changes in LSAC’s test delivery procedures. Assist in the creation of test security training program as an administrator of LSAC’s e-learning initiative. Coordinate e-learning assessments within LSAC’s e-learning program. Coordinate creation of online videos for test security initiatives. Travel to various test centers and engage in test security audits and test center observations (announced and unannounced) during test administrations. Assist in the maintenance of the e-learning platform for supervisor training. Assist in the establishment and collection of metrics on testing supervisor performance to be reported to the manager of Test Security. Coordinate areas of security training opportunity based on e-learning assessments. Coordinate all LSAT-based webinars. Represent LSAC’s Office of Test Security at industry conferences and center trainings. Assist Office of Test Security Manager with special communications and informational materials for distribution to test supervisors and other external stakeholders. Liaise with Test Administration department coordinators to provide feedback on test center performance, improvement of security measures, and maintenance of established test supervisor skill levels. Manage post-course documentation, e-certificates, and online assessments. Work with test security specialist to create reports for internal stakeholders for the Office of Test Security’s activities. Work on special assignments and projects in support of the test security manager. Able to travel up to 30 percent of time, some weekends and weeknights expected.

Qualifications

Undergraduate degree or equivalent combination of education and experience required. Minimum of two years of public speaking experience, including large group speaking, webinar hosting, telephone skills, and outstanding writing skills. Two years’ experience in an office environment to include advanced knowledge of word processing, spreadsheets, and Power Point systems. Experienced with GoToWebinar or Webex systems. Experience with software used in creation of instructive videos and online training. Very comfortable with social media channels (Facebook, Twitter, Instagram, Reddit, etc.) and able to coordinate digital test security campaigns. Good organizational skills and the ability to follow through and complete assignments. Must exercise good judgment and discretion at all times with highly sensitive and confidential material. Ability to accurately proofread is required, including good grammar, spelling, punctuation, and vocabulary skills. Strong attention to detail, project management skills, and the ability to work with shifting priorities required. Able to work independently with minimal supervision. Demonstrated ability to be a team player as well as an individual contributor. Must have passport. Flexibility to travel and experience with business travel.


Training Specialist

Position Code: TSTS
Group: Candidate Services 
Application Deadline: April 30, 2018

Primary Responsibilities

Traveling and delivering test security training programs as a presenter up to 3 to 4 times per month during our busy season (August to May). Weeknights and weekend work expected. Traveling to various test centers and engaging in test security audits and test center observations (announced and unannounced) during test administrations. Representing LSAC’s Office of Test Security at industry conferences and center trainings. Delivering conference presentations, workshops, and breakout sessions. Creating and developing the test security training program in online and classroom environments. Coordinating test security and training staff to coordinate events that support security training programs, such as drafting correspondence and completing special projects within specified timetables. Creating and developing e-learning platform for supervisor trainings using LSAC’s learning management system. Establishing and collecting relevant metrics on testing supervisor performance to be reported to the manager of Test Security. Establishing and implementing a set of core competencies for testing supervisors and their staff. Developing a skills assessment program to gauge and address competency levels of testing supervisors. Preparing special communications and informational materials for distribution to test supervisors and other external stakeholders. Liaising with Test Administration department coordinators to provide feedback on test center performance, improving security measures, and maintaining established test supervisor skill levels. Coordinating reports to internal stakeholders of the Office of Test Security’s activities. Working on special assignments and projects in support of the Test Security Manager.

Qualifications

Undergraduate degree or equivalent combination of education and experience required. Minimum of two years of public speaking experience, including large group speaking, Webinar hosting, telephone skills, and outstanding writing skills. Two years’ experience in an office environment to include advanced knowledge of word processing, spreadsheets, and Power Point systems. Experienced with various e-learning software, such as Adobe Captivate or Storyline, and creation of instructive videos and online training. Experienced with GoToWebinar and/or Webex systems. Very comfortable with social media channels (Facebook, Twitter, Instagram, Reddit, etc.) and prepared to develop digital test security campaigns. Good organizational skills and the ability to follow through and complete assignments. Must exercise good judgment and discretion at all times with highly sensitive and confidential material. Ability to accurately proofread is required, including good grammar, spelling, punctuation, and vocabulary skills. Strong attention to detail, project management skills, and the ability to work with shifting priorities required. Able to work independently with minimal supervision. Must have passport. Flexibility to travel and experience with business travel.


Candidate Services Representative

Position Code: CSR
Group: Candidate Services 
Application Deadline: April 30, 2018

Primary Responsibilities

Build a customer-centric relationship with candidates by providing accurate, professional, courteous, and timely responses to candidate inquiries and complaints via telephone and email for the Law School Admission Test (LSAT) and the Multistate Professional Responsibility Exam (MPRE) programs, and other LSAC candidate services. Efficiently process LSAT and MPRE candidate transactions (e.g., registrations, orders, file changes); research and resolve candidate problems.

Qualifications

High school diploma required; some college preferred. Preference will be given to candidates with experience in all aspects of customer service, with an emphasis on telephone and email support. Strong customer service skills, including a clear speaking voice, strong language and writing skills, and excellent diction and tone. The ability to listen and empathize while diplomatically enforcing LSAC and MPRE policies required. Strong data entry skills; accuracy a must. Spanish as a second language desirable. Knowledge of MS Office 2016, Windows 10, Adobe Acrobat; ability to work with LSAC applications. Able to interpret and analyze computer files and use good judgment. Must have strong interpersonal skills and ability to work well with other staff as a team player in a call center environment.


Test Administration and Honoraria Processing Associate

Position Code: TAHA
Group: Test Administration
Application Deadline: April 30, 2018

Primary Responsibilities

The Test Administration and Honoraria Processing Associate provides support for varied test administration functions associated with the Law School Admission Test (LSAT) and the Multistate Professional Responsibility Examination (MPRE), with concentration in honoraria and faculty rental payment processing.

Qualifications

High school diploma required; some college coursework preferred. Attention to detail and good arithmetic skills required. Experience in an office environment required. Experience in a standardized testing environment is desirable. Good telephone and written communication skills; good organizational skills. Ability to assimilate into a team environment; high level of initiative; and ability to work well independently.

Ability to use MS Office software (Word, Excel, Outlook) and the Internet. Ability to use a multifunction adding machine. Ability to work with various LSAC web-based and homegrown computer applications.

Comfortable in an environment of shifting priorities. Must be able to work well under pressure to meet deadlines. Must be able to handle sensitive and confidential material in an appropriate and discreet manner. Flexibility to work with staff members in various LSAC offices toward the common goals of LSAC and the Test Administration group is required. Minimal travel is required. Overtime, especially surrounding each test administration, is required.


Test Administration Associate — MPRE (Seasonal)

Position Code: TAAS
Group: Test Administration
Application Deadline: April 30, 2018

Primary Responsibilities

The Test Administration Associate is responsible for varied test administration activities, including pre- and post-test processing activities for the Multistate Professional Responsibility Examination (MPRE) and other special projects.

Yearly seasonal assignments will run from January through mid-April and late June through mid-December.

Qualifications

Associate’s degree preferred; college-level coursework required. Experience in an office environment a must. Experience in a standardized testing environment desirable. Good telephone and written communication skills; good organizational skills and attention to detail required.

Excellent interpersonal and customer service skills required. Ability to assimilate into a team environment; high level of initiative; and ability to work well independently. Ability to use MS Office software (Word, Excel, Outlook) and the Internet. Ability to work with various LSAC web-based and homegrown computer applications.

Comfortable in an environment of shifting priorities. Must be able to work well under pressure to meet deadlines. Must be able to handle sensitive and confidential material in an appropriate and discreet manner. Flexibility to work with staff members in various LSAC offices toward the common goals of LSAC and the Test Administration group is required. Minimal travel is required. Overtime, especially surrounding each test administration, is required.


Instructional Designer/Trainer

Position Code: IDT
Group: Law School Support Services
Application Deadline: April 30, 2018

Primary Responsibilities

Collaborate with internal subject-matter experts and team members to design, develop, and deliver blended learning programs for LSAC’s products and services for law school admission staff. Analyze needs, tasks, and learning environments to deliver training programs that engage adult learners with varying degrees of skill. Develop documentation and reference materials for both internal and external users. Provide training opportunities for internal staff to enhance the competencies of team members and improve learning and development.

Qualifications

Bachelor’s degree in related area and/or equivalent experience or training. 3+ years training/teaching experience with adult learners required. Travel is required; some weekend and evening work. Experience in designing and developing training materials, including educational technologies such as Articulate Storyline, Captivate, or similar products. Ability to work independently; be self-motivated, resourceful, and flexible. Strong communication skills, both verbal and written, as well as excellent interpersonal and relationship-building skills.


Member of Technical Staff, Linux-Storage Administrator

Position Code: LSA
Group: Technology Services
Application Deadline: TBD

Primary Responsibilities

As a member of the Technology Services team, the Linux-Storage Administrator is responsible for providing support, maintenance, administration, and technical leadership for the Linux and enterprise storage environment. Responsibilities include making recommendations for the Linux-Storage hardware, software, and procedural improvements; planning and coordinating migration and upgrading projects; administering and supporting the enterprise NetApp SAN, backups, disaster recovery site infrastructure, and data replication; overseeing SAN connectivity and system automation using shell scripts; troubleshooting and resolving problems; patch planning and application; performing software upgrades, including firmware revisions, operating systems, and other enhancements as required.

Qualifications

A degree in computer science or similar technical degree with 5+ years of hands-on experience or combination of education and experience demonstrating technical aptitude and interpersonal skills that contribute to the operational and development objectives in a multiplatform environment. Familiarity with NetApp, Azure Cloud, Oracle Cloud Infrastructure, Oracle Enterprise database, SQL Server, and Dell EMC Data Domain. Cloud, Agile, DevOps experience also desirable. Ability to convey complex technical concepts effectively and communicate well is paramount.


Assistant Director for Diversity Initiatives

Position Code: ADDI
Group: Diversity Initiatives
Application Deadline: The review of applications will begin on March 19, 2018, and continue until the position is filled.

Primary Responsibilities

Reporting to LSAC’s Executive Director for Diversity Initiatives, the assistant director will collaborate in developing and administering educational programs and initiatives to increase the number of lawyers from underrepresented racial and ethnic groups, LGBTQ, and other groups that contribute to the diversity of the legal profession. Frequent travel is required.

Qualifications

Minimum requirements include a college degree, strong oral and written communication skills, experience in all forms of social media, and a commitment to encouraging students from diverse backgrounds to pursue college and graduate school degrees. Must possess some knowledge and understanding of issues affecting the educational attainment of students from diverse backgrounds, ability to analyze complex data, experience preparing technical reports, and the ability to exercise discretion in handling sensitive and confidential information. Excellent organizational and time-management skills are essential. The ability to meet project deadlines is also required.

Preference will be given both to candidates with advanced degrees in related fields, including law, education, business, and other disciplines, and to candidates with similar prior experience in nonprofit organizations, educational associations, or colleges and universities.


Research Assistant

Position Code: RASSIT
Group: Psychometric Research
Application Deadline: Applications will be accepted until the position is filled.

Primary Responsibilities

The Law School Admission Council (LSAC), producers of the Law School Admission Test (LSAT), is seeking applicants for a Research Assistant in its Psychometric Research group. The Research Assistant will carry out routine analyses related to the operational administration of the LSAT as well as participate in selected research projects through activities such as writing and executing statistical programs, and analyzing and presenting data. More specifically, the Research Assistant will be required to perform the following: statistical analyses that require an understanding of applied statistics or measurement, such as data management, descriptive statistics, correlation, and regression; organization of data for presentation in research reports; quality control reviews of assembled data; and contributing to the preparation of research reports by assisting with literature reviews, drafting narrowly defined portions of approved research studies, and preparing tables and figures. The Research Assistant will receive functional supervision from senior staff serving as project leaders.

Qualifications

To qualify for this position, the candidate must possess a bachelor’s degree, preferably including some training in applied statistics or educational and psychological tests and measurement, or an equivalent combination of education and experience from which expertise has been demonstrably acquired. Experience with statistical software packages such as SAS or SPSS is required, with experience in a programming language highly desirable. Experience with IBM-compatible PC database, spreadsheet, and word processing packages is required, with at least one year of experience in data processing and applied statistics or measurement highly desirable. The ability to attend to detail and to maintain high standards of accuracy in preparing and checking data documents and computer input and output is required. Strong organizational skills, such as being able to plan and organize one’s own work, maintain schedules, and communicate the status of each project to the functional supervisors, are required. The Research Assistant must be able to function as a team member and to complete projects independently as well. Interpersonal skills sufficient to work with LSAC staff at all levels—supervisors, peers, and subordinates—as well as the ability to exercise discretion in handling sensitive and confidential information are required.


Research Associate

Position Code: RASSOC
Group: Psychometric Research
Application Deadline: Applications will be accepted until the position is filled.

Primary Responsibilities

The Law School Admission Council (LSAC), producers of the Law School Admission Test (LSAT), is seeking applicants for a Research Associate in its Psychometric Research group. The Research Associate will coordinate and carry out analyses related to the operational administration of the LSAT; act as principal investigator or co-investigator for selected research projects undertaken in support of the LSAT; and prepare LSAT technical reports by performing analyses, presenting data, and drafting text for the reports. The Research Associate will exercise functional supervision over professional and support staff—assigning, monitoring, and reviewing the work of research assistants and other support staff on a project basis. The Research Associate will also provide data analysis support for research scientists on a project basis.

Qualifications

To qualify for this position, the candidate must possess a master’s degree in applied statistics, psychometrics, or a related field, or an equivalent combination of education and experience. At least 5 years of experience in data processing and applied statistics or measurement is highly desirable. Experience with statistical software packages such as SAS or SPSS is required, with experience in a programming language highly desirable. The position requires experience with IBM-compatible PC database, spreadsheet, and word processing packages, as well as experience in the planning, design, and operation of data analyses and research projects. Excellent oral and written communication skills, including the ability to attend to detail and to maintain high standards of accuracy in preparing and checking computer programs and statistical documents, are required. The Research Associate is expected to be able to function as a team member and to complete projects independently as well. Interpersonal skills sufficient to work with LSAC staff at all levels—supervisors, peers, and subordinates—as well as the ability to exercise discretion in handling sensitive and confidential information are required.

How to Apply

Once you find a position that interests you, send your résumé and letter of application stating the position you are applying for, position code, and salary requirements through one of the following three application options:

Postal Mail

C. Rommel, HR Section
Law School Admission Council
PO BOX 40
Newtown PA 18940

Fax: 215.504.3808

Email: employment@LSAC.org
(Please send résumé in Microsoft Word format.)

NOTE: Only résumés with salary requirements will be considered.

Questions?

Please feel free to contact our Human Resources Section via email at employment@LSAC.org.

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