Contact a Candidate Service Representative
Automated Telephone System
Our automated telephone system can answer most general questions about our services.
Phone: 215.968.1001
Hours: Available at all times except 6:00 am to 8:00 am (ET) Sundays
Candidate Service Representatives
Phone: 215.968.1001 and press 0 to speak to a representative
Hours: September to February, Monday through Friday, 8:30 am to 7:00 pm (ET); March to August, Monday through Friday, 8:30 am to 4:45 pm (ET). Our busiest day is Monday; avoid delays by calling later in the week.
TDD: 215.968.1128
(Telecommunications Device for the Deaf)
E-mail: Complete our online form.
Mailing Address:
Law School Admission Council
662 Penn Street
Newtown PA 18940
Contact Technical Support
Phone: 215.968.1393
(To expedite your call, please have your LSAC account number available.)
Hours: April to August, Monday through Friday from 8:00 am to 4:45 pm (ET); September to March, Monday through Friday from 8:00 am to 8:00 pm (ET), Saturday from 9:00 am to 3:00 pm (ET); January weekday hours will be extended to 10:00 pm.
E-mail: Complete our online support form.
Support Connection
If you have been given a PIN code by an LSAC support representative, enter it in the box below to begin your remote support session. Please follow the directions that you will see in the Applet Download box to install the remote support software.
Enter your 6-digit PIN code:
Report a Test Center Problem
First, read our Policies Related to Test Center Problems/Complaints. Then, contact us in writing at:
Law School Admission Council
662 Penn Street
PO BOX 2000-T
Newtown PA 18940
Fax: 215.968.1277
E-mail: LSACinfo@LSAC.org
Inquire about Test Questions
Report a possible error or ambiguity in a test question to the test supervisor as soon as you finish the test, then write immediately to:
Law School Admission Council
Test Development Group
662 Penn Street
PO BOX 40
Newtown PA 18940-0040
USA
E-mail: LSATTS@LSAC.org
LSAC will respond to all reasonable inquiries about test questions, but to be entitled to the formal review process described in the LSAC Policies and Procedures Governing Challenges to Law School Admission Test Questions (PDF), your inquiry must be made within 90 days of the date on the LSAT Candidate Report and must include the reasons why you believe there is an error or ambiguity. Your inquiry should include your name and address, the number of the question, the section in which it occurred, and the question type. LSAT Test Specialists will review your inquiry and send a written response. If the response does not answer your concerns, you can request further review by a panel of expert reviewers not otherwise associated with LSAC.
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