Associate Director of Admissions and Operations

Summary of Position

The Associate Director of Admissions and Operations at Berkeley Law administers J.D. application processing and a wide range of related activities for the law school, all designed to assist with the recruitment of the strongest and most diverse class possible. Reporting to the Director of Admissions and Operations, the Associate Director of Admissions for Operations assists in reviewing 6,000 – 7,000 J.D. applications annually, and manages a variety of correspondence throughout the application cycle in support of the J.D. Admissions unit.  The incumbent dedicates a large portion of their efforts to coordinating and managing databases and systems, and will largely be responsible for processing and updates of applicant records across admissions and enrollment management systems. Given their unique position at the intersection of systems and people, they will also make recommendations for and implement process changes. They are responsible for policy interpretation and application, but with a keen eye for which issues require clarification or escalation.

This Associate Director of Admissions for Operations will also work closely with our departmental partners, such as Development & Alumni Relations (DAR), IT, and Communications, to ensure that the planning and processes for critical programs are completed on time and accurately. They will coordinate annual updates to electronic and print communications, web pages, the application, and other key communication moments. Working with faculty and student groups, they update and send messages on their behalf. They must also remain flexible and creative, able to spot issues that arise and generate solutions.

The Associate Director of Admissions for Operations must be comfortable generating and using real-time data and reports, working across a wide variety of databases, Customer Relationship Management (CRM) systems, and applications, and importing and exporting data across multiple systems with absolute accuracy. They will be charged with responding to processing issues and problems as they arise by generating creative solutions or escalating issues where appropriate. They will plan and implement key projects; assists with and facilitates programs for student outreach, recruitment, and admissions for the law school within appropriate constituents and communities. This position will also periodically educate the public about admissions requirements, policies, and processes. Exceptional professional judgment must be exercised across all of these functional areas.

While the incumbent will work closely with all other team members, they will also be able to work independently. Willingness to ask questions, comfort with technology, and excellent communication skills will be clearly demonstrated by the successful candidate.