Assistance, Training, and Support for Member Law Schools

School Services

Dedicated School Account Managers are your first point of contact if you have questions or need help with LSAC products and services. 

Toll-Free: 800.575.5722

Dedicated School Account Managers

Lynzee Birtsch Tara Dean Sarah Hochberger
Paul Kumor Ross Mason Kristen Murray
Matthew Silvius Daniel Staniewicz Colleen Stevens
Mercy Thomas Mark Tsebro  

Frank Brown, Manager, School Success Team
Phone: 215.968.1184

Additional Training and Support

Legal Education Consulting Service

LSAC has been committed to supporting the law school admission process for more than 75 years and is uniquely invested in each schools’ success. We know law school admission professionals have access to vast amounts of information but often have limited time and tools to analyze all that data. Using your law school’s goals and priorities as the guidepost, LSAC can give you the customized insights you need.

The Legal Education Consulting Service can help you optimize enrollment decisions to meet your future admission goals with just the right student mix and the ideal class size. Shape your recruiting strategies with key insights from your data. Effectively deploy scholarship budgets to recruit students that are the best fit. Meet your enrollment objective including selectivity, diversity, and net tuition revenue. Understand ranking impacts from enrollment data and your decisions. Spend less time on the logistics of managing data and more time making informed decisions.

Learn more about our consulting capabilities, please contact Vivian Bowden at

Learning and Development

LSAC’s Learning and Development Specialists offer comprehensive training to new staff and refresher training to existing staff on the ACES² and Unite platforms. In addition, Learning and Development Specialists can support your schools admission team in creating an efficient workflow in areas such as recruitment, application processing, online file review and reporting.

To request training for your team, please submit a training request. One of our Learning and Development Specialists will contact you shortly. Thank you. 

Learning and Development Specialists:

Malika Britton
Dierdre McKee
Lisa Mrofcza
Vicki Ozarowski
Vanessa Saunders

LSAC Ambassadors

LSAC Ambassadors are trained experts in law school admission matters and can partner with your school to help support your recruitment efforts. Ambassadors are available to present on topics such as the LSAT and law school admission at prelaw events and pipeline programs. They also provide individual consultations and training to help schools optimize their recruitment efforts and more fully utilize LSAC reports and tools.  

Submit an LSAC Ambassador Request

Misconduct and Irregularities in the Admission Process

Because of the sensitive personal and legal nature of these inquiries, we invite you to contact the LSAC legal division directly at

Schools & Institutions Leadership

Vivian G. Bowden, Senior Vice President for Schools and Institutions
hone: 215.968.1297

JoAnn Sabol, Director of School Services and Product Development
Phone: 215.968.1118

Gisele Joachim, Director of LSAC Ambassadors and Education Program Development
Phone: 267.751.4369

Eileen Santos, Senior Director of Schools and Institutions Operations & eLearning Programs
Phone: 215.968.1155