Posted: April 11, 2024
Summary of Position
Reporting to the Associate Dean of Legal Studies, the Graduate Program Specialist will oversee the day-to-day operations for the LLM and MSL programs. This position will serve as a primary point of contact for recently admitted and current students in the Program. The Specialist will also connect with key stakeholders from various departments in the law school and campus to collaboratively support the Program’s goals and students’ success.
PRIMARY DUTIES:
· Serve as a primary point of contact for recently admitted and current students in the Program. Provide timely and informative in-person, email and phone responses and solutions to requests and questions.
· Liaise with internal stakeholder from Admissions, Registration & Enrollment, Communications, Student Affairs, Career Development, and Development. Work collaboratively to support Program goals.
· Oversee the daily activities for the Program, providing general planning and direction. Contribute to development and evaluation of Program goals and objectives. Oversee Program communication including outreach, registration, and graduation requirements.
· Maintain academic content and contact information on websites. Ensure accuracy and create original content to highlight Program activities. Highlight alumni profiles and oversee newsletter.
· Organize recurring and one-time events for the Program, such as webinars, meetings, including development, and preparation of written products such as flyers, reports, and promotional materials, and website content, and other information resources for the improvement of the Program. Coordinate logistics, scheduling, and communications.
· Provide administrative assistance including logistics for online student services such as onboarding, orientation, and ongoing student support; supporting Blackboard courses; and other administrative duties as assigned.
· Contribute to LLM and MSL reporting. Provide data supporting annual and ad-hoc internal and external audits.
· Develop and maintain database of employers who are contacted about the Program, their response to the contact, and any hiring of grads by these employers.
· Research best practices, competing programs, and trends in online legal education and develop new program opportunities.
Additional Information
MINIMUM QUALIFICATIONS:
· Bachelor’s degree
· Three (3) years administrative or program coordination
· One (1) year in work coordination, training, and daily oversight of staff, students, or volunteers preferred.
· Related experience to program may be substituted for education.
KNOWLEDGE, SKILLS, AND ABILITIES:
· Ability to collaborate and communicate with others across all levels of the organization. Demonstrate professional, ethical, respectful, and courteous behavior when interacting with others. Capable of interacting positively and providing follow up with students, faculty, and staff to meet expectations.
· Ability to prioritize ongoing and new projects necessary to implementation a specific organizational program. Ability to establish and communicate ongoing and new priorities and projects to meet scheduled deadlines.
· Ability to maintain high standards with the work being performed and maintain awareness with trends and influences.
· Demonstrate commitment to diversity and inclusion, and a proven ability to work with a diverse group of students, staff, and faculty.
· Excellent skill in communicating efficiently and effectively both orally and in writing with a variety of people internal and external to the organization. Strong organizational skills and attention to detail.
· Exercises initiative, resourcefulness and sound judgment with an ability to solve problems and make decisions. Ability to make independent decisions and be self-directed.
· Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Write and present information clearly and concisely.
· Possess knowledge of Program and advanced knowledge of best practices in online education and student services preferred.
HIRING RANGE: $70,000 - $80,000 per year (Commensurate with education and experience)
BENEFITS (Exempt Regular):
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous paid leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).
UMB is Ranked Among the Best Employers for Diversity by Forbes 2022 & 2023.
How to Apply
Apply online: https://umb.taleo.net/careersection/umb_external_staff/jobdetail.ftl